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When You Call a Restaurant, You Might Be Chatting With an AI Host

A pleasant female voice greets me over the phone. “Hi, I’m an assistant named Jasmine for Bodega,” the voice says. “How can I help?” “Do you have patio seating,” I ask. Jasmine sounds a little sad as she tells me that unfortunately, the San Francisco–based Vietnamese restaurant doesn’t have outdoor …

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Want to Get Into Founder Mode? You Should Be So Lucky

It’s also true that when one of those groundbreaking companies matures and faces challenges, a founder has a unique ability to make bold moves and stick to the original vision when others urge a less risky course. There are certainly cases where companies struggled when founders were replaced by managers. …

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