Best Internet Providers in Franklin, Tennessee

What is the best internet provider in Franklin?

AT&T Fiber is Franklin, Tennessee’s best internet service provider due largely to its local fiber availability, fast upload and download speeds, straightforward pricing and record of high customer satisfaction. The 100% fiber high-speed internet provider offers plans with symmetrical speeds ranging from 300 megabits per second to 5,000Mbps, the fastest in the area. All plans feature free equipment, unlimited data, no contracts and no set price increases.

Xfinity has a small fiber presence in Franklin, but availability is mostly limited to business properties. The vast majority of Franklin residents will have access to Xfinity’s cable internet network, which is still plenty capable, offering download speeds up to 2,000Mbps throughout much of the area. Xfinity also boasts the cheapest internet plan in Franklin, with service starting at just $20 a month for download speeds up to 150Mbps.

For alternatives to AT&T and Xfinity, look for fixed wireless service from Verizon 5G Home Internet or T-Mobile Home Internet. The latter has slightly better availability in Franklin, but Verizon 5G Home Internet has a lower starting price and faster max speeds. Both providers offer free equipment rental, unlimited data and a mobile bundle discount.

Best internet in Franklin, Tennessee

Franklin, Tennessee, internet providers compared

Provider Internet technology Monthly price range Speed range Monthly equipment costs Data cap Contract CNET review score
AT&T Fiber
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Fiber $55-$245 300-5,000Mbps None None None 7.4
T-Mobile Home Internet
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Fixed wireless $60-$80 ($40-$50 with eligible mobile plans) 72-245Mbps None None None 7.4
Verizon 5G Home Internet
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Fixed wireless $50-$70 ($35-$45 with eligible mobile plans) 50-1,000Mbps None None None 7.2
Xfinity
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Cable $35-$95 150-2,000Mbps $15 (included with most plans) 1.2TB 1-2 years (optional) 7

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Source: CNET analysis of provider data.

What is the cheapest internet plan in Franklin?

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Source: CNET analysis of provider data.

View of downtown Franklin, Tennessee

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How to find internet deals and promotions in Franklin

The best internet deals and the top promotions in Franklin depend on what discounts are available during that time. Most deals are short-lived, but we look frequently for the latest offers. 

How many members of your household use the internet?

Franklin internet providers, such as T-Mobile Home Internet and Xfinity, may offer lower introductory pricing or other perks for a limited time. Many, however, including AT&T Fiber and Verizon 5G Home Internet, run the same standard pricing year-round. 

For a more extensive list of promos, check out our guide on the best internet deals.

Fastest internet plans in Franklin

Plan Starting price Max download speed Max upload speed Data cap Connection type
AT&T Internet 5000
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$245 5,000Mbps 5,000Mbps None Fiber
AT&T Internet 2000
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$145 2,000Mbps 2,000Mbps None Fiber
Xfinity Gigabit x2
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$95 2,000Mbps 200Mbps None Cable
Xfinity Gigabit Extra
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$85 1,200Mbps 35Mbps 1.2TB Cable
AT&T Internet 1000
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$80 1,000Mbps 1,000Mbps None Fiber
Xfinity Gigabit
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$65 1,000Mbps 20Mbps 1.2TB Cable
Verizon 5G Home Plus Internet
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$60 ($45 with eligible mobile plans) 1,000Mbps 75Mbps None Fixed wireless

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Source: CNET analysis of provider data.

What’s a good internet speed?

Most internet connection plans can now handle basic productivity and communication tasks. If you’re looking for an internet plan that can accommodate videoconferencing, streaming video or gaming, you’ll have a better experience with a more robust connection. Here’s an overview of the recommended minimum download speeds for various applications, according to the Federal Communications Commission. Note that these are only guidelines — and that internet speed, service and performance vary by connection type, provider and address.

For more information, refer to our guide on how much internet speed you really need.

  • 0 to 5Mbps allows you to tackle the basics — browsing the internet, sending and receiving email, streaming low-quality video.
  • 5 to 40Mbps gives you higher-quality video streaming and videoconferencing.
  • 40 to 100Mbps should give one user sufficient bandwidth to satisfy the demands of modern telecommuting, video streaming and online gaming. 
  • 100 to 500Mbps allows one to two users to simultaneously engage in high-bandwidth activities like videoconferencing, streaming and online gaming. 
  • 500 to 1,000Mbps allows three or more users to engage in high-bandwidth activities at the same time.

How CNET chose the best internet providers in Franklin, Tennessee

Internet service providers are numerous and regional. Unlike the latest smartphone, laptop, router or kitchen tool, it’s impractical to personally test every ISP in a given city. So what’s our approach? We start by researching the pricing, availability and speed information, drawing on our own historical ISP data, the provider sites and mapping information from FCC.gov.

But it doesn’t end there. We go to the FCC’s website to check our data and ensure we consider every ISP that provides service in an area. We also input local addresses on provider websites to find specific options for residents. We look at sources, including the American Customer Satisfaction Index and J.D. Power, to evaluate how happy customers are with an ISP’s service. ISP plans and prices are subject to frequent changes; all information provided is accurate as of publication.

Once we have this localized information, we ask three main questions:

  1. Does the provider offer access to reasonably fast internet speeds?
  2. Do customers get decent value for what they’re paying?
  3. Are customers happy with their service?

While the answers to those questions are often layered and complex, the providers that come closest to “yes” on all three are the ones we recommend. When it comes to selecting the cheapest internet service, we look for the plans with the lowest monthly fee, though we also factor in things like price increases, equipment fees and contracts. Choosing the fastest internet service is relatively straightforward. We look at advertised upload and download speeds and also take into account real-world speed data from sources like Ookla and FCC reports. (Ookla is owned by the same parent company as CNET, Ziff Davis.)

To explore our process in more depth, visit our pages on how we test ISPs.

Franklin internet provider FAQs

What is the best internet service provider in Franklin?

AT&T Fiber is the best internet service provider in Franklin. Compared with Xfinity, AT&T Fiber has faster upload and download speeds (excluding areas where Xfinity’s fiber service is available) and more favorable service terms. All AT&T Fiber plans include free equipment, unlimited data, no contracts and no set price increases. On the other hand, select Xfinity plans may come with an (optional) equipment fee, data cap and contract (also optional), while all plans have a set price increase after one to three years.

Is fiber internet available in Franklin?

Roughly half of Franklin residential addresses are serviceable for fiber-optic internet, according to recent FCC data. Serviceability is greatest to the northeast and around the Franklin Greene and Gardner Estate communities. AT&T Fiber is the largest fiber internet provider in Franklin. Xfinity has a small fiber network in Franklin, but service is mostly limited to businesses.

What is the cheapest internet provider in Franklin?

Xfinity has the cheapest starting price for internet in Franklin at $20 per month for download speeds up to 150Mbps. The plan, unlike other Xfinity plans, doesn’t include equipment rental, which can add $15 to your bill if you choose to rent. Xfinity’s next-fastest plan is a better deal with speeds up to 300Mbps starting at $35 per month with your equipment at no extra cost.

Which internet provider in Franklin offers the fastest plan?

AT&T Fiber offers Franklin’s fastest home internet plan with symmetrical speeds up to 5,000Mbps starting at $245 per month. AT&T Fiber also offers a 2,000Mbps plan along with Xfinity. While Xfinity’s 2-gig plan is slightly cheaper ($100 compared with $125), AT&T Fiber has the benefit of symmetrical upload and download speeds.




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